Refund policy

If you're not satisfied with your purchase, cublia makes it easy for you to return your items and receive a refund. To create a return, simply follow these easy steps. 

All items must be in their original condition and packaging to be eligible for a return. Don’t forget to keep your invoice with you.

Return policy guidelines

• You can initiate a return within  7 days for ALL eligible items if you receive a wrong, damaged, defective, or counterfeit item.

• When returning an item, keep all seals, tags, accessories intact and ensure the item is in its original packaging.

• Remove any passwords from devices being returned, otherwise the return will be invalid.

Please note that items must meet CUBLIA return policy guidelines to be eligible for a refund. CUBLIA is committed to accepting returned products in line with applicable consumer protection legislation and guidelines.